Doron Libstein – Mentor`s Channel


Solving Problems
April 29, 2009, 9:50 am
Filed under: Daily Post | Tags: , , , , , ,

redIn the last few days I have been thinking about what our subscribers would like to receive while visiting our site.

Until recently, I thought that they visit the site to get our online programs and implement the know-how and methods from our Mentors books. However, in the last few days, more and more clients and friends are telling me that they would love getting answers to their urgent challenges such as : Career, Wealth, Health,Relayionship, Stress and Balance.

Solving subscribers’ challenges is the main idea behind new products and new companies. The enabling technology is the platform that enables serving the subscribers, yet, the only way to succeed is by placing the client in the center and by doing so, be able to reach more clients.

We try to understand the clients’ needs by having ongoing discussions with them and asking them various questions including the reason for them choosing our company’s offering. We also ask for their feedback (we prefer calling it feed-forward) and suggestions on how to continue improving our services.

Thankfully, the internet helps us to provide the services and communicate with the clients, helping us to improve our services and serve them better.

Doron Libshtein
CEO, Coaching Interactive Limited
———————————
Personal growth should be common property.
www.mentorschannel.com

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1 Comment so far
Leave a comment

Hi Doron

First, I must commend you for the work you are doing. People do need to know that coaching is an effective process they can use to enhance lives.

In my course of teaching myself how to coach others, I learned that their immediate problem solving needs must be met even after we have gained their TRUST and proven our CREDIBILITY.

Without relevance, what we share is but just another piece of knowledge. Nothing more.

As coaches, I beiieve we must tune-in to our client’s world and then help them tune-out…into ours.

Sincerely
Caleb Liau
Singapore

Comment by Caleb Liau




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